Home > GENERAL > User Interface & Display > How to solve Error Message from DHTMLSuite.dynamicContent (V1 only)

How to solve Error Message from DHTMLSuite.dynamicContent (V1 only)

Note:
This error message only occurs in the legacy Version 1 interface. If you’re using Version 2, you are not affected. We strongly recommend switching to V2, as it is actively maintained and receives all updates and improvements.

If you see the following error message:

“Message from DHTMLSuite.dynamicContent
The ajax request for distribution.pl failed”

…it usually means that your internet connection was temporarily interrupted while trying to load data from the server.

In most cases, a simple browser refresh will solve the issue:

  • Mac: CMD + R
  • Windows: CTRL + R

Alternatively, you can click the [►] icon in your browser to reload the page.

This will reload the data and remove the error message.